747-1 live Privacy Policy — How We Handle Your Personal Information

When you register and use 747-1 live, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. When you browse the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your mobile experience. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All information collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for account verification and regulatory compliance.

The personal information we collect is used primarily to create and manage your 747-1 live account, verify your identity in accordance with Philippine gaming regulations, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Technical data collected during your sessions is used to detect and prevent fraudulent activity, protect the integrity of the platform, and troubleshoot any issues you may encounter while using the mobile interface. We may use aggregated, anonymised data to analyse platform usage trends and improve the overall experience for Filipino players, but this data cannot be used to identify you individually. Where required by Philippine law or a lawful regulatory request, we may use your information to fulfil our legal obligations, including reporting to the relevant gaming authority. We will never use your personal data for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.

747-1 live does not sell, rent, or trade your personal information to any third party for commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions and identity verification partners — these providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information, such as in response to a valid court order, regulatory investigation, or request from a Philippine government authority, we will comply with our legal obligations while taking reasonable steps to notify you where permitted by law. If 747-1 live undergoes a business restructuring or acquisition, your personal data may be transferred as part of that process, and you will be notified in advance of any such change. We do not share your data with advertisers or analytics companies that would use it to build profiles for targeted advertising. Any third party that receives your data is required to maintain the same standard of data protection that we apply on our own platform.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 747-1 live platform is encrypted using industry-standard protocols, ensuring that your account credentials and financial details remain protected during every session. Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority as required by applicable law, and we will take immediate steps to contain and remediate the incident. While we apply robust security measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to contact us immediately at [email protected] if you suspect any unauthorised access.

As a registered member of 747-1 live, you have the right to access the personal information we hold about you at any time by submitting a request to our support team at [email protected]. You may also request that we correct any inaccurate or incomplete information in your account, and we will action such requests promptly. If you wish to have your personal data deleted, you may request account closure and erasure of your data, subject to our legal obligations to retain certain records under Philippine gaming and financial regulations. You have the right to object to the processing of your data for any purpose that is not strictly necessary for the operation of your account or our legal compliance, and we will honour such objections where they are valid. If you believe that your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and to treating every request with the seriousness and respect it deserves.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 747-1 live handles your personal data, please do not hesitate to get in touch with our dedicated support team. You can reach us by email at [email protected] — our team is available 24 hours a day, seven days a week, and is ready to assist all Filipino members in English. When contacting us about a privacy matter, please include your registered account email address and a clear description of your request so that we can respond as efficiently as possible. We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a full response within five business days. This Privacy Policy may be updated from time to time to reflect changes in our platform, applicable Philippine law, or industry best practices — the "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.